The meeting focused on finding practical ways to ensure more residents, especially those in informal settlements and remote areas, access these vital documents.
During the engagement, Kipsang said many Kenyans are still locked out of essential services because they lack basic identification.
He noted that without an ID or birth certificate, citizens face challenges accessing education, healthcare, employment, and government services.
The PS emphasized that registration of births and issuance of IDs is a right, not a privilege.
He urged administrators to take a more active role in mobilizing communities, verifying applicants, and addressing bottlenecks that slow down the process.
Kipsang acknowledged that Mombasa, like other urban counties, faces unique challenges such as high population movement, undocumented residents, and historical registration gaps.
He said these issues require close coordination between immigration officers, chiefs, assistant chiefs, and other local administrators.
He called on NGAOs to strengthen public awareness campaigns so residents understand the importance of registering births early and applying for IDs as soon as they become eligible.
He also stressed the need to fight misinformation that discourages people from seeking the documents.
The PS revealed that the government is working on improving systems and increasing manpower to reduce delays.
He said digital platforms are being enhanced to make applications faster and more transparent, while mobile registration units will be deployed to reach underserved areas.
NGAOs who attended the meeting welcomed the push, saying faster registration will reduce complaints from residents and improve service delivery.
They also raised concerns about staff shortages and logistical challenges, which Kipsang promised to address.