The video, which showed Gachagua purchasing medication during a political tour, quickly spread on social media on Wednesday.
The footage triggered public debate, with many Kenyans questioning whether it was proper to film a patient inside a healthcare facility without permission.
In a statement released on Thursday, February 26, PSK President Wairimu Mbogo strongly condemned the incident. She described the act as a serious breach of privacy and healthcare confidentiality.
Mbogo emphasized that every Kenyan, whether a public figure or a private citizen, has the right to receive medical services in confidence.
She noted that pharmacies are healthcare spaces where patients should feel safe and protected.
“Every person seeking care deserves privacy and respect. Recording a patient without consent violates professional standards and erodes public trust,” she said.
The PSK confirmed that it has launched investigations into the matter.
The body said it will review the circumstances surrounding the recording and determine whether professional guidelines were broken.
If found guilty of misconduct, the pharmacist could face disciplinary action in line with regulatory rules.
The viral video has sparked mixed reactions online. Some social media users argued that public leaders should expect scrutiny wherever they go.
Others defended Gachagua’s right to privacy, saying medical matters should never be turned into public entertainment.
Healthcare professionals have also weighed in, pointing out that confidentiality is one of the core principles of medical practice.
They say patients must trust that what happens in a consultation room or pharmacy remains private.
Legal experts note that beyond professional ethics, there could be legal implications if it is proven that the recording was done without consent and shared publicly.
Kenya’s data protection and privacy laws set clear boundaries on the handling of personal information.
Gachagua has not publicly commented in detail about the video. However, his allies have criticized the act, saying it crossed the line and disrespected his personal space.
The incident has renewed conversation about the use of mobile phones in sensitive spaces such as hospitals and pharmacies.
Many Kenyans are now asking whether stricter enforcement of privacy rules is needed to protect patients.
PSK has urged pharmacists across the country to uphold high standards of professionalism at all times.
The body reminded members that trust is the foundation of healthcare services and must be safeguarded.