The accident, which happened on May 23, involved a Kenya Bus Service (KBS) bus that overturned under unclear circumstances, leaving passengers trapped and bystanders rushing to assist in rescue efforts.
Eyewitness accounts and images shared on social media show the bus lying on its side after the crash, with members of the public gathering around the wreckage in a desperate attempt to help passengers who were inside.
According to early reports, the bus is said to have been speeding along the busy stretch when the driver reportedly lost control. It then veered off its path and crashed, affecting nearby vehicles and pedestrians in the process.
The impact of the accident caused panic in the area, with motorists and pedestrians scrambling for safety as the scene quickly turned chaotic.
Some victims were pulled from the wreckage with the help of Good Samaritans before emergency responders arrived.
Traffic police officers later arrived at the scene to secure the area, assist in rescue operations, and begin investigations into the cause of the crash.
The overturned bus was eventually cordoned off as efforts to clear the wreckage got underway.
Emergency response teams worked alongside members of the public to ensure injured passengers were transported to nearby medical facilities for urgent treatment.
The extent of the injuries sustained by the survivors has not yet been fully established.
Traffic along the busy route was heavily disrupted for several hours as authorities managed the scene and carried out preliminary investigations. Motorists were forced to use alternative routes as congestion built up around Valley Arcade.
Police are expected to conduct a full investigation to determine the exact cause of the accident, including whether speeding, mechanical failure, or human error played a role in the crash.
The incident has once again raised concerns about road safety along major urban routes, particularly in high-traffic areas where public service vehicles operate under pressure to meet tight schedules.