The incident happened when the officials moved into the busy market area to cut power connections that the company said were illegal.
According to eyewitnesses, the KPLC team arrived in the area accompanied by security officers to carry out what they described as a routine operation.
The officials claimed that several businesses and homes in the market were using electricity that had not been properly connected or paid for.
They said the operation was meant to stop power theft, which often leads to losses for the company and frequent blackouts.
However, the exercise quickly turned chaotic as residents confronted the officials.
Traders and local youths accused KPLC of targeting them unfairly and disconnecting power without giving enough notice.
Some residents claimed they depended on electricity to run their small businesses and feared huge losses if power was cut.
The situation escalated when a group of residents reportedly became violent, forcing the KPLC officials to retreat. In the chaos, stones were thrown, and the officials were chased away from the market.
Although no serious injuries were reported, the operation was abruptly halted due to security concerns.
Local leaders later intervened to calm the situation and urged residents to resolve the matter through dialogue.
They appealed to the community to avoid violence and instead raise their complaints through the proper channels.
The leaders also called on KPLC to improve communication with customers before carrying out such operations.
KPLC officials condemned the attack, saying their staff were simply doing their job.
They warned that illegal power connections are dangerous and can cause fires, electrocution, and damage to electrical equipment.
The company said it remains committed to ensuring safe and legal electricity connections across the country.