The bishops expressed particular concern over the transition to the Social Health Authority, saying it continues to face significant operational hurdles.
They noted that the processing of claims remains a major challenge, with widespread confusion reported over rejected and returned claims.
According to the KCCB, these inefficiencies are not only affecting healthcare providers but are also threatening access to essential medical services for many Kenyans.
The bishops questioned the clarity of roles within the system, especially regarding the involvement of the Digital Health Authority (DHA).
“The role of the Digital Health Authority in the SHA processes, especially concerning rejected and returned claims, needs to be clarified,” the bishops said.
They called on the government to urgently address these concerns to ensure that the healthcare system functions effectively and that patients are not denied services due to administrative shortcomings.
Beyond healthcare, the bishops also raised issues with the implementation of the Competency-Based Education system, pointing to gaps that they said are undermining its effectiveness.
They warned that without proper planning and adequate resources, the education sector risks failing to deliver on its intended reforms.
The KCCB further expressed concern over the broader state of governance in the country, urging leaders to uphold accountability, transparency, and integrity in public service.
They cautioned against practices that erode public trust and weaken institutions.
On matters of public morality, the bishops called for renewed commitment to ethical leadership and societal values.
They stressed the need for both leaders and citizens to play their part in fostering a just and responsible society.