According to the workers, tensions have been building over time, driven by what they describe as persistent mistreatment and a lack of respect from sections of the management.
They claim that their concerns have repeatedly been ignored, leaving them with no option but to take industrial action.
Some employees alleged that the working environment has become increasingly hostile, making it difficult for them to carry out their duties effectively.
They also raised concerns over employment terms, which they say do not reflect fair labour practices.
The workers further accused the management of failing to engage them in meaningful dialogue, despite several attempts to resolve the issues internally.
They argued that the absence of proper communication channels has worsened the situation, fuelling frustration among staff.
Their demands include improved working conditions, respect for workers’ rights, and changes in management.
They maintained that they will not return to work until their concerns are taken seriously and concrete steps are taken to address them.
The protest has drawn attention to labour relations within the hospitality sector, particularly in key tourism areas such as the Maasai Mara.
Keekorok Lodge, one of the well-known facilities in the region, plays a significant role in accommodating both local and international tourists.
The disruption comes at a time when the tourism industry is seeking to maintain stability and confidence among visitors.
Any prolonged industrial action could have implications not only for the lodge but also for the wider sector, which relies heavily on smooth operations and quality service delivery.