“Many Kenyans don’t understand that emergency medical treatment is free in Kenya.
Whether it’s a car accident or any other life-threatening situation, everyone must know that they can go to any hospital in the country and receive free treatment for 24 hours by SHA,” he said.
Murkomen noted that the policy is designed to ensure that no life is lost due to delays in accessing urgent medical care.
He explained that hospitals are required to admit and stabilise patients before any discussions about payment or insurance can be introduced.
He added that the Social Health Authority is responsible for facilitating the cost of the initial emergency care, easing the burden on patients and their families during critical moments.
According to the Cabinet Secretary, the directive is part of broader efforts by the government to improve access to healthcare and strengthen emergency response systems across the country.
Murkomen, however, expressed concern that lack of awareness continues to hinder the effectiveness of the policy.
He said some Kenyans still hesitate to seek urgent care due to fear of high medical bills, a situation he described as dangerous and avoidable.
He urged hospitals to fully comply with the directive, warning that any facility that turns away patients in need of emergency care risks facing disciplinary action.
At the same time, he called on the public to demand their rights and report any cases where they are denied treatment.
Health experts have in the past underscored the importance of timely intervention during emergencies, noting that the first few hours after an incident are often critical in saving lives.
The government’s policy, they say, is meant to remove financial barriers that could delay treatment.